Content Removal Policy
Terms of service Last Updated: March 13, 2024
At Nelex, LLC, we are committed to maintaining a safe and respectful experience for all our users. This Content Removal Policy outlines our approach to addressing concerns related to content that may inadvertently resemble real individuals. All content accessible on Youtwo.ai (the “Platform”) is generated exclusively through artificial intelligence technology, allowing users to create and interact with AI-generated characters. Any similarity to an actual person is unintentional and purely coincidental.
In addition, we allow content creators to create their AI version on the Platform. Content creators must comply with the Creator-Platform Agreement to do so, thereby authorizing us to use their image and likeness in connection with their AI-generated version.
2. Content Removal Process
If a user believes that any content on our Platform bears an unintentional resemblance to them or another actual person, they can request its removal by contacting our support team at info@youtwo.ai or by reporting their concern directly in the “Contact” section of the Platform. We will review the request thoroughly and take appropriate action within a reasonable timeframe.
3. User Verification
To ensure the legitimacy of content removal requests, we may require users to provide sufficient evidence of their identity or their relationship to the individual depicted in the content. This verification process helps us handle requests responsibly and safeguard the rights and interests of all users.
4. Content Removal
Upon verification and confirmation of a valid content removal request, the specified content will be removed promptly from the Platform. We aim to complete this process as swiftly as possible, while ensuring full compliance with applicable laws and regulations.
5. Privacy
Respecting user privacy is our highest priority throughout the content removal process. All requests are treated confidentially, and we do not disclose any personal information or details related to the request to any third parties without explicit consent, unless required by law.
6. Contact Information
If you have any questions or need further clarification regarding our Content Removal Policy, please contact us at: info@youtwo.ai or report directly through the “Contact” section of the Platform. We are dedicated to addressing concerns in a timely manner and ensuring a positive experience for all our users.
