Terms of Service

Terms of Service Last Updated: March 13, 2024

1 Introduction:

Welcome to www.youtwo.ai, operated by NELEX, LLC ("we," "us," "our"), a company registered in Delaware, USA at 1013 Centre Road, SUITE 403S, Wilmington, DE 19805. By accessing or using our website and services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of the Terms, you may not use the Services.

2 Modification and Usage:

We reserve the right to modify these Terms at any time. Your continued use of the Services after any changes constitutes acceptance of the new Terms. Please review them periodically. The Services are intended only for users aged 18 or over. Persons under 18 may not use the Services.

3 Service Details:

Our Services The information provided through the Services is not intended for distribution where prohibited by law. Users accessing from other locations do so at their own risk and are responsible for compliance with local laws. Our Services are not tailored to comply with industry regulations like HIPAA or FISMA, so do not use them in a way that would violate such laws like GLBA.

4 Intellectual Property Rights:

Intellectual Property We own all intellectual property rights in the Services content, including code, designs, text, audio, video, graphics, trademarks, etc. This content is provided for your personal, non-commercial use only. You are granted a limited, revocable license to access the Services and download/print content for personal, non-commercial use. No part of the Services may be reproduced, distributed, modified, or exploited commercially without our prior written consent.

5 User Submissions and Contributions:

User Submissions and Contributions By sending feedback, comments, or ideas ("Submissions"), you assign all intellectual property rights in those Submissions to us for our unlimited use. If you post, upload, or submit any content ("Contributions"), you grant us a royalty-free, perpetual license to use, copy, modify, distribute, and create derivative works from your Contributions in any medium or form. You are responsible for your Submissions and Contributions and warrant that they do not violate any laws or third-party rights. We reserve the right to remove or edit Contributions at our discretion.

6 Prohibited Activities:

Prohibited Activities You may not use the Services for any unlawful or prohibited purposes, including:
  • Collecting user data to create compilations/databases without permission
  • Defrauding or misleading us or other users
  • Circumventing security measures
  • Using the Services in a way that interferes, disrupts, burdens, or harms the system
  • Harassing, threatening, or defaming others
  • Uploading viruses, malware, or unauthorized data collection mechanisms
  • Copying, reverse-engineering, or tampering with our code
  • Using the Services for unauthorized commercial purposes

7 User Accounts:

User Accounts To use some Services, you may need to register and provide accurate information. You are responsible for maintaining your account details and password confidentiality. We reserve the right to reclaim or change usernames at our discretion.

8 Purchases and Payment:

Purchases and Payment We accept various payment methods like Visa, Mastercard, etc. Prices are subject to change. You authorize us to charge you for purchases through your selected payment method. All sales are final and non-refundable.

9 Content Restrictions:

Content Restrictions You may not post any harmful, hateful, explicit, misleading, or illegal content through the Services. You grant us a license to use your contributions/content as specified in these Terms. We reserve the right to remove or edit any content at our discretion.

10 Service Management and Termination:

Service Management and Termination We reserve the right to access, preserve and disclose user account information if required to satisfy laws or protect our rights. We may suspend or terminate your access to the Services for any reason at any time without notice.

11 Disclaimers and Limitation of Liability:

Disclaimers and Limitation of Liability We provide the Services "as is" without any warranties. We are not liable for any direct, indirect, consequential, or other damages related to your use of the Services.

12 Indemnity:

Indemnity You agree to indemnify, defend, and hold us harmless from any third-party claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

13 Governing Law and Dispute Resolution:

Governing Law and Dispute Resolution These Terms are governed by Delaware/United States law. Any disputes must first go through informal negotiations for 30 days before binding arbitration, which will be held in Delaware.

14 Electronic Communications:

Electronic Communications You consent to receive electronic communications from us related to transactions and records and agree to the use of electronic signatures. For any issues or to report violations, please contact us at info@youtwo.ai or the provided address.

15 Contact Information:

For any issues or to report violations, please contact us at info@youtwo.ai or the provided address.

Refund Policy

At Youtwo.ai, we value transparency and fairness in all transactions between Fans and Creators. By using our platform, you agree to the following terms regarding refunds and credits:

1. No Unjustified Refund or Chargeback Requests

You agree not to make unjustified requests for a refund related to any Fan/Creator Transaction or tip to a Creator. Similarly, you agree not to make unjustified chargeback requests to your payment card provider regarding any Fan/Creator Transaction or tip. If we determine that a refund or chargeback request was made in bad faith, Youtwo.ai reserves the right to suspend or delete your user account.

2. Credits

Youtwo.ai allows users to prepay an amount, referred to as "Credits" which can be used for making Fan Payments. Please note the following:

  • Non-Divisible Purchases: Purchases on Youtwo.ai cannot be split between Credits and another payment method. If you attempt a purchase that exceeds your available Credits, the full amount will be charged to your payment card.
  • Credit Limits: The maximum amount of Credits you can hold is subject to limits set by Youtwo.ai and may change over time.
  • No Interest: Credits do not accrue interest.
  • Non-Refundable: Credits are non-refundable, meaning you are not entitled to a refund of any unused Credits. Please ensure you use your Credits wisely.

3. Changes to the Refund Policy

Youtwo.ai reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and it is your responsibility to review the policy periodically.